Live Chat by Landbot

Live chat that combines chatbots with human chat

We’re proud to announce the new place where humans and our ‘anti-AI’ chatbots meet: the Chat section. It includes features like:

🚀 Bot launcher.

🛠 New filtering options.

🤫 Conversation snoozing.

😍 Emoji/GIF picker.

👤 Advanced user profile management.

Register a free account, discover 'Chats' and share your feedback on this beta version!

Reviews
  • Pros: 

    Easy and fun to setup. Very powerfull.

    Cons: 

    Could have more options for layouts

    I'm very happy with it and use it on 3 clients. Saves us a lot of time.

    Edgard has used this product for one year.
  • Parisa from Parisa.Consulting
    Parisa from Parisa.ConsultingWant to reach new heights online?
    Pros: 

    Intuitive interface, stellar design and ease of use

    Cons: 

    Would love more pre-built examples/templates

    Quite happy with LandBot and excited with their latest developments!

    Parisa from Parisa.Consulting has used this product for one year.
Discussion
Hey, PH community! 👋 This is Fer, the Product guy at landbot, and today we're excited to release what we've been working on for the past weeks. There were literally a million things we could've done to make Landbot better - on our road to v3! - but we felt like the old Chat section wasn’t up to scratch. That's why we decided to fully redesign it! Still a beta version but looks like a great starting point! 💪 As you can see in the description, it allows you to do way more things. And the one we're especially proud of is the new Bot Launcher: while most bot software perform the 'human takeover' to send the conversation from a robot to a human, we thought it would make a difference to allow our users to do just the opposite: give the control of the conversation back to the chatbot! Click on the Launcher icon and select any chatbot at any time to finish the conversation on auto-pilot! Please, test it and share your feedback with us: this is a WIP and you are the most important part of it! 🚀 Thanks!
Nice job here, guys, just created an account, can’t wait to see how this really helps the communication with our users.😉 Which other use cases are the most common for these human-bots interactions?
@fran007 Hey Frank, thanks for the support! Well, usually bot-human interactions are actually that way: from a chatbot that starts the conversation to a human that finishes it (e.g. closing the sale :). With our bot launcher, you can do it backwards: give the control of the conversation back to the chatbot! This is grate if you want to: - Lead scoring/qualification: Landbot asks questions and, when the right answers are triggered, the human takeover gives you the control of the convo. - Support: sometimes a bot can't solve a user's problem, and you need to jump into the conversation to help. After that, why not launching a Survey bot to see if they liked the service? - Any sort of feedback / survey / NPS process: both at the beginning and at the end of the conversation, triggering a landbot can help you automate the info collection, and send it over to any of the apps you already use! Thanks again for your comment!
Very awesome product. It's the easiest way I've found to create a chatbot. This chat feature is what we were looking for to engage customers with a personal touch. Bravo team!👏🏻 😊
@anna_herranz Our team was very excited about this launch, Anna, so thanks for your nice words ❤️
Awesome!. I remember a coming soon page titled "Bricks" for landbot. Is this the same thing?
@cellus_christie Thank you Marcell! Not exactly: “Bricks” is a concept we use to call the next Landbot release, which we are currently working on (result of several months of feedback from our great community)
Paying customer here! 👋 We absolutely ♥️ Landbot! 👌
@jimmycowe Happy to see you here, Jimmy! 😍😍😍 Feel free to drop any feedback!!