Callbell Chat Widget

Chat with visitors using messaging apps by Callbell

4.7/5
About
Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business (+ users analytics). It is free and easy to install 💬 😃
Would you recommend this product?
All things frontend @Specto

Can't wait to see how the tool improves!

Pros:

Really good tool to manage all customer contact channels through a single interface, keeping knowledge and a single point of contact.

Cons:

Did not identify any

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Digital marketer
Two things: 1. The app is asking for too many unnecessary permissions when it comes to adding your facebook page. For some reason, just the "manage messages" permission is not enough and they say you need to allow 'everything' including "manage ads" etc. Support can't explain why they need it. 2. Not only support can't explain anything, they also don't care to reply in a timely manner. I waited 4 days days to get clarification on why they require that many permissions not related to the task I was going to use the app for, and support did not care to reply. I deleted my account.
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BHNjudasbdu

We use Callbell to allow visitors to get in touch with our support team via Telegram. The widget took us less than 3 minutes to be up and running

Pros:

Super simple, not intrusive and effective! Great for a mobile-first audience

Cons:

None at the moment

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We are using Callbell Chat Widget for several months for our website and contact requests, especially through Whatsapp, are increasing a lot.

Pros:

Very simple installation Quick and intuitive setting Great customer support Personalized messages Analytics

Cons:

For the moment a platform for centralize all the conversations is not available : we look forward to it!

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