Autonomous Sit-to-Stand Desk

$299 Electric height adjustable standing desk w/ memory pad

#2 Product of the WeekFebruary 04, 2016
+1

Autonomous Sit-to-Stand Desk is a bamboo lined standing and sitting desk with a motor built right in.

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Reviews

  • Robert van Hoesel
    Robert van HoeselCo-founder Crowded
    Pros: 

    Affordable desks which translates back to poor quality

    Cons: 

    Shipping smaller desks in EU without headsup, Awful, almost absent and slow customer service. Still awaiting refund after 2 months.

    Don't be fooled by this company – although their product and marketing strategy is made to attract us product loving tech community – their service is terrible, slow and plain bed.

    We bought 6 desks, but upon arrival the desks turned out to be much smaller (aka unusable if you want a display on it) than what was listed on their website. They don't mention this anyway, except when you choose to order a customized desk.

    After complaining they offered a very small return compensation and it turned out they don't have any other sizes in stock to exchange with.

    After a long and slow thread we finally got green light to return the order. We returned the desks over 2 months ago, but the refund is still not made. We've asked for updates and info, usually after 10-20 days we got a reply which basically state that they would get back to us with more info, which never came.

    In the meantime we've order desks locally, and it turns out the overall quality of the desks is also very much below industry standards.

    Update: They now correctly display the proper sizes delivered to EU. Seems they besides keeping your money, the also keep your feedback and implement it.

    Robert van Hoesel has used this product for one month.
  • Denny Hollick
    Denny HollickTech enthusiast. Marketer. Developer.
    Pros: 

    One of the more affordable sit stand desks

    Cons: 

    Customer service is nearly non-existent

    Specs and information on website are incorrect

    Questionable if they'll honour their warranty

    I bought one of their DIY desk sets and when I was setting it up learned the specs on their website weren't even close to what they shipped me. I contacted them and they initially said to just return it if I wasn't happy (which isn't the easiest with a 100 lbs assembled desk frame), but eventually promised they would ship me the right product... After a few followup emails from me, the suddenly just stopped responding, I'm still with the wrong desk, and their website still has the wrong specs. I question if they'd honour their warranty.

    Denny Hollick has used this product for one month.

Discussion

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Makers
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Roc
RocMaker@duyhtq
Hi everyone! So happy to be back on ProductHunt :) Meet the new Autonomous Sit-to-Stand Desk. We've been working really hard in the last 9 months to make a lot of hardware/software/mechanical improvements, streamline our supply chain, and most importantly reduce our production expenses. For only $299, you'll get a Premium Standing Desk with Grade-A Wood Tops, Heavyweight Industrial Steel Frame, Smart Memory Keypad, Dual Electric Motors that are super silent, smooth and powerful (350-pound load capacity). We back all our products with 5-Year Warranty and 30-Day Trial. Happy to answer any questions here!
Ben Tossell@bentossell · newCo
@duyhtq Cool to see this and the price has made it more affordable! One weird question from me. When I was sitting at a standing desk recently, I kept accidentally pressing the button for it to move upwards... pretty annoying haha. Do you have anything in place to stop this? What was the feedback from the previous desk? What did you implement? Would you consider making a really cheap alternative like Oristand? Wireless charging pad is pretty cool 🙈
Roc
RocMaker@duyhtq
@bentossell Hey Ben, yep, super excited to make it more affordable for everyone! There are a few different ways to "stop" the motion. For our entry model and Pro model, you simply hold the button to go up/down and release it to stop. If you use our memory pad, and press 1/2/3/4 to go up to one of your preset heights, and simply press either up or down to stop. Very intuitive UI :) Now, for our AI model, you can stop in the iPhone app (and soon Apple Watch). You can also use voice commands to stop it.
Roc
RocMaker@duyhtq
@bentossell We're actually very happy with the first release of the desk last year. We have a lot of repeated customers. The defective & return rate is super low. See some of our customer reviews here: https://www.autonomous.ai/customers We've made a lot of improvements in the mechanical & electrical components. The control box is now smaller. The motor movement is a lot more silent and smooth (but still as fast and as powerful). We also extended our warranty from 2 years to 5 years! As far as the wood top, we're now using better finishes, especially on the White and Black top. For the Walnut and Oak top, we're switching to Grade-A veneers only. For the AI model, we'll be releasing our iOS / Android app this month, with a lot of new voice apps for the desks like calling Uber right from your desk with just one command "Call a taxi" or ordering lunch with one command like "Order my favorite pizza".
Roc
RocMaker@duyhtq
@bentossell Oristand is super cool. I wish I thought of it :) I guess it all comes down to your personal choice. If you want a full standing desk as a valuable piece of furniture, then we're the obvious choice because of our product quality, customer service, warranty, shipping time, and everything else. If you want something more temporary, I think Oristand is an excellent choice!
Ben Tossell@bentossell · newCo
@duyhtq With the stopping movement I literally meant if there is a way to lock it so that accidentally pressing to go up/down won't work. Kind of like a child lock? Yeah it is awesome but given your position and reputation in this market I was wondering if a more portable version like Oristand was in your roadmap at all,
Tom Kinniburgh
Tom Kinniburgh@kinnth · Mobile Guru, Founder, Gamer
I can't wait for you guys to be able to ship to UK cheaper than $300!
Roc
RocMaker@duyhtq
@kinnth hey tom, we ship a lot to the UK actually. if you consider the total cost at $599, it is still an awesome price point and likely better than anything you can buy locally in the UK!
Borja Rojano
Borja Rojano@tapefinder · Founder at TapeWrite
@duyhtq can you make that Brussels? I have my credit card ready.
Roc
RocMaker@duyhtq
@tapefinder we ship worldwide :) have been shipping to over 30 countries!
Tom Kinniburgh
Tom Kinniburgh@kinnth · Mobile Guru, Founder, Gamer
@duyhtq sure it's not a bad price, but if you consider it 100% the cost of the desk for shipping i'd rather wait until you distribute within Europe more efficiently.
Roc
RocMaker@duyhtq
@kinnth hi tom.. entering a new market is always tricky. any advice / suggestion / recommendation on which cities we should be in first? we want to find a location that will be close to tech hubs (like san francisco or new york in the US), and from where we can ship the desks to different countries in europe. thanks!
Alex Freedman
Alex Freedman@tvcalling · tv
Since I initially saw the product here, I'll also share my negative experience with Autonomous (in case anyone is interested in newer updates). In April, I ordered one of their standing desks. Shipping date was announced for May. In May, my order was delayed to June. In June, my order was delayed to July. In July, today, my order gets delayed yet again, this time for an "end of August" shipping estimate. Meanwhile, their website currently lists shipping on new orders for late July. If anyone is interested in ordering something from Autonomous, here's a tip: don't.
Dave Mulder
Dave Mulder@muldster · Head of Product for @conferencesio
@tvcalling — Looks like this company got busted while trying to resell an office chair on Kickstarter, raising over $500k before some folks noticed and got KS to cancel the project. https://www.reddit.com/r/shittyk...
Paul Horne
Paul Horne@paulhorne · Writer
I cancelled my order as did many other disgruntled customers after our promised ship dates kept getting pushed back month after month. Delaying orders for MONTHS at a time is just amateur hour -- if you don't have the products, don't tell customers you do. (And not understanding how shipping from China works is not a valid excuse).
Peyton Hayslette
Peyton Hayslette@peytonhayslette · Product, Deserve
If only there was an autonomous sit-to-stand stool to match 😏
Roc
RocMaker@duyhtq
@peytonhayslette lol. that would be awesome. any idea how we can go about to design it :)