Autonomous Sit-to-Stand Desk is a bamboo lined standing and sitting desk with a motor built right in.
One of the more affordable sit stand desks
Customer service is nearly non-existent
Specs and information on website are incorrect
Questionable if they'll honour their warranty
I bought one of their DIY desk sets and when I was setting it up learned the specs on their website weren't even close to what they shipped me. I contacted them and they initially said to just return it if I wasn't happy (which isn't the easiest with a 100 lbs assembled desk frame), but eventually promised they would ship me the right product... After a few followup emails from me, the suddenly just stopped responding, I'm still with the wrong desk, and their website still has the wrong specs. I question if they'd honour their warranty.Denny Hollick has used this product for one month.
Affordable desks which translates back to poor quality
Shipping smaller desks in EU without headsup, Awful, almost absent and slow customer service. Still awaiting refund after 2 months.
Don't be fooled by this company – although their product and marketing strategy is made to attract us product loving tech community – their service is terrible, slow and plain bed.
We bought 6 desks, but upon arrival the desks turned out to be much smaller (aka unusable if you want a display on it) than what was listed on their website. They don't mention this anyway, except when you choose to order a customized desk.
After complaining they offered a very small return compensation and it turned out they don't have any other sizes in stock to exchange with.
After a long and slow thread we finally got green light to return the order. We returned the desks over 2 months ago, but the refund is still not made. We've asked for updates and info, usually after 10-20 days we got a reply which basically state that they would get back to us with more info, which never came.
In the meantime we've order desks locally, and it turns out the overall quality of the desks is also very much below industry standards.
Update: They now correctly display the proper sizes delivered to EU. Seems they besides keeping your money, the also keep your feedback and implement it.Robert van Hoesel has used this product for one month.