AppFollow 3.0

Reply to app reviews, manage ASO and monitor app activities

#1 Product of the DaySeptember 18, 2017

New AppFollow 3.0 with Customer Support tool to respond to user reviews in App Store & Google Play, including Slack Reply bot, Zendesk, Intercom, Helpshift integrations and many more. We help mobile developers run customer support, App Store Optimization (ASO) and monitor any app in the App Store, Google Play & Windows Store. Check it out!

Around the web

Reviews

  • Meagan AllersSupport for the Marco Polo App
    Pros: 

    Easy to set up and use

    Cons: 

    None :-)

    We've been using App Follow for the past 1.5 years. It has been instrumental in helping us track and improve our weekly and monthly App & Play Store rankings. With the easy export feature, we're able to share customer insights with our product team. We also use the slack integration to share reviews with our entire company!

    With the addition of the HelpScout integration, App Follow has taken it to the next level. Instead of switching platforms, we're able to tag and respond to all reviews from within HS. This has been awesome for team productivity and gathering even more insights!

    Meagan Allers has used this product for one year.
  • Petr ScheglovDirector of Products
    Pros: 

    Simple, powerful, many integrations, with exciting support

    Cons: 

    Would be good to add Amazon, Mac AppStore and Windows Store in 4.0 :)

    The service provides excellent toolkit to collect and share general information about an app status in mobile stores, quickly react to a feedback, optimize an app marketing. The team is responsive and quickly provides all necessary updates (they have released a feature for us).

    Petr Scheglov has used this product for one year.

Discussion

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Anatoly Sharifulin
Maker
@sharifulin · CEO & Co-Founder at AppFollow.io
Hello Product Hunters, I’m Anatoly, CEO & co-founder at AppFollow, along with @tahorg and @fxzuz. It’s been a year since our previous release. And now we’re very happy to present you a brand new AppFollow 3.0 with tons of new features: - Customer Support tool allows you respond to users reviews directly from our dashboard both in App Store & Google Play. - We as well have Slack Reply bot to reply to reviews directly from Slack. - And we have Zendesk, Intercom, HelpShift & HelpScout integrations to reply to reviews directly from this services. New help-desks are coming soon! - Free ASO tools to optimize your descriptions & keywords. - Free Google Sheets add-on to simplify the process. - New unified dashboard for Slack - And many more, come and check all the features here. Once again – AppFollow still has Free plan for everyone which includes free Customer Support & ASO tools. And there is two weeks trial to check all our Premium options. We’ll be glad to hear your feedback and questions about our service. Share with us what is that you like most and what needs to be improved. P.S. Many thanks to @erictwillis Anatoly, CEO & Co-Founder, AppFollow.io
Andrey Azarov@andrey_azarov · CMO Aerotaxi
Service for everyday use. Keywords positions + reviews of competitors
Anatoly Sharifulin
Maker
@sharifulin · CEO & Co-Founder at AppFollow.io
@andrey_azarov Andrey, thanks for your feedback! 😉
Evgeny Kruglov
Maker
@tahorg · Co-founder in AppFollow
@andrey_azarov thanks a lot!
Genady Okrain@genadyo · Founder at @MomentoGIFs
Amazing product guys, I love the slack integration. Are you ready for iOS 11 App Store updates?
Evgeny Kruglov
Maker
@tahorg · Co-founder in AppFollow
@genadyo Genady, thanks a lot! Yes, we're preparing for the official launch this week.
Max Kolpakov@maxim_kolpakov · CEO Wachanga Inc.
Recommend it to everyone who promotes mobile apps. Awesome tool!
Evgeny Kruglov
Maker
@tahorg · Co-founder in AppFollow
@maxim_kolpakov thanks a lot!
Anna Koltsova@nyushechka_z · Mobile Marketing Lover
Love your new feature reply on AppStore review via slack. And all other things essential to mobile marketing, can’t live without out it. Keep going!
Anatoly Sharifulin
Maker
@sharifulin · CEO & Co-Founder at AppFollow.io
@nyushechka_z Anna, thanks a lot! More to come 😉
Evgeny Kruglov
Maker
@tahorg · Co-founder in AppFollow
@nyushechka_z Anna, thanks! We do our best & we plan to keep on rocking ;))