New AppFollow 3.0 with Customer Support tool to respond to user reviews in App Store & Google Play, including Slack Reply bot, Zendesk, Intercom, Helpshift integrations and many more. We help mobile developers run customer support, App Store Optimization (ASO) and monitor any app in the App Store, Google Play & Windows Store. Check it out!
Easy to set up and useCons:
We've been using App Follow for the past 1.5 years. It has been instrumental in helping us track and improve our weekly and monthly App & Play Store rankings. With the easy export feature, we're able to share customer insights with our product team. We also use the slack integration to share reviews with our entire company!
With the addition of the HelpScout integration, App Follow has taken it to the next level. Instead of switching platforms, we're able to tag and respond to all reviews from within HS. This has been awesome for team productivity and gathering even more insights!Meagan Allers has used this product for one year.
Simple, powerful, many integrations, with exciting supportCons:
Would be good to add Amazon, Mac AppStore and Windows Store in 4.0 :)
The service provides excellent toolkit to collect and share general information about an app status in mobile stores, quickly react to a feedback, optimize an app marketing. The team is responsive and quickly provides all necessary updates (they have released a feature for us).Petr Scheglov has used this product for one year.