Sendbird

AI customer experience company

4.7•3 reviews•

1.8K followers

AI customer experience company

4.7•3 reviews•

1.8K followers

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Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

This is the 9th launch from Sendbird. View more

AI Agent Platform

AI Agent: Say ‘hello’ to man’s new best friend.

Stop reacting to customer issues. Start anticipating them. Proactive customer service is the future, across every channel - mobile, web, social. Powered by the robust platform behind 7 billion monthly conversations. Transform your customer experience today.

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Launch tags:Messaging•Customer Communication•Artificial Intelligence

Launch Team

Tempo - Align Work to Strategy — Turn Jira Data Into Strategic Clarity

Turn Jira Data Into Strategic Clarity

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Sendbird

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👋 Hey, Product Hunt Community! I’m John Kim, CEO and co-founder of Sendbird. Today, we are excited to launch Sendbird’s AI agent for customer service, the enterprise AI agent that delivers delightful customer experiences. 👉 Why did we build Sendbird's AI Agent? At Sendbird, we power billions of conversations monthly, giving us a front-row seat to the challenges businesses face in delivering exceptional customer service. We saw firsthand the frustration of long wait times, repetitive queries, and missed opportunities for genuine connection. We knew there had to be a better way. 🚀 Sendbird's AI Agent is on a mission to help businesses: Become truly omnichannel: Your customers shouldn't have to jump through hoops to find you, nor should they have to repeat their questions when switching channels. Our AI agent meets them where they are - mobile, web, social, SMS, email, with conversation continuity across every touchpoint. End the frustration of reactive support: Imagine customer issues vanishing before they even become problems. That's the power of proactive support, and our AI agent is here to make it a reality. Scale fearlessly, grow confidently: Worried about keeping up with growing customer demand? Don't be. Our AI agent is built to handle any volume, so you can scale fearlessly and focus on what matters most: building amazing products and experiences. Be your trusted AI partner: Navigating the world of AI can be daunting. We're here to guide you every step of the way. Over 4,000 apps globally rely on our service to deliver exceptional customer experiences - experiences that keep their customers coming back. ❓ What problems does Sendbird's AI Agent solve? Increase customer satisfaction. Matches your top human support agent performance. Deliver empathetic support that leaves a lasting positive impression. Reduce wait times and resolution times. Instant answers with the best-in-class AI resolution rate. Reduce cost and boost efficiency. Automate the most intricate tasks and free up your human agents. Deliver personalized, empathetic, instant support. Make your customers feel valued and heard. Welcome to the future of customer service. Ready to make it yours? Check out at https://sendbird.com/ Contact us: ai@sendbird.com P.S. Drop by the comments—we’d love your feedback!

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1yr ago