The complete patient growth engine for UK clinics. Capture, qualify, and convert more patients with compliance-first AI. Generic chatbots create compliance nightmares for healthcare clinics. AES-CRM is the first CRM with GDPR-compliant AI conversations built in—handling NHS pathways, GDC guidelines, and emergency triage without plugins or workarounds.

The Problem 🩺 UK dental and aesthetic clinics need AI chatbots to handle patient enquiries, but generic tools like Intercom or Drift create compliance nightmares. They're forced to choose between powerful AI that violates GDPR Article 9 (special category medical data) or clunky compliant forms that patients abandon. The Solution ✨ AES-CRM is the first healthcare CRM with compliance-native AI chatbots. No plugins, no workarounds - just conversations that understand NHS pathways, GDC Standards, and emergency triage from day one. What Makes This Different 🚀 • Healthcare-First Compliance: GDPR Article 9 data handling, GDC Standards alignment, CQC safe care practices, and automatic audit trails baked into every conversation flow • Three-Tier Builder: Level 1 - Receptionist-friendly toggles - simple, fast, effective Level 2 - 7 ready-made templates - easy to follow, adapt, and designed to convert compliantly Level 3 - Intuitive visual drag-and-drop flows for agencies and teams that are comfortable and ready to scale Most tools force you into either simple OR complex, we return the power to you! • Real-Time Staff Takeover: Live monitoring with typing indicators and seamless bot-to-human handoff when patients need a real person - no restarting the conversation • Emergency Safety Net: Automatic keyword detection for dental emergencies with safe routing to 999/111 - critical for GDC compliance and patient safety • "Done For You" Service: £350-500 AI-supported flows with compliance review - we scan your website, generate the flow, apply your branding, and support you for 30 days on the new flow Who This Is For 🎯 • Dental practices handling NHS/private pathways, emergency triage, and treatment enquiries (implants, orthodontics, cosmetic dentistry) • Aesthetic clinics needing consultation booking with suitability screening, 2-week cooling-off compliance, and aftercare follow-up • Practice managers who need compliance dashboards showing GDPR consent rates, safety triggers, and audit trails for ICO requirements What We'd Love Feedback On 💭 • Which features would you find most valuable? The three-tier builder approach, real-time takeover, or the Done For You service? • If you're in healthcare (or adjacent), what compliance challenges do you face with current chatbot tools? • For non-UK folks: Are there similar regulatory frameworks we should consider expanding to? Thanks for checking us out! Happy to answer any questions about the tech stack (Next.js 16, Supabase, OpenAI) or compliance implementation. 🙏

AES-CRM - GDPR-compliant CRM & Chat

The Complete Patient Growth Engine for UK Clinics

The Complete Patient Growth Engine for UK Clinics