CX Insight

Most review management tools just aggregate ratings or do basic keyword matching. They miss the nuance - like when someone says "great service, but..." - that BUT matters! 🎯 Context-aware AI - We don't just count keywords. Our sentiment engine understands tone, sarcasm, and mixed feedback. It knows the difference between "wait time was long but worth it" vs "unacceptable wait time." 📊 Industry-specific insights - Generic categories don't work. A restaurant cares about "atmosphere" while a dentist needs to track "pain management." We built custom analysis for each industry. 🔄 Trend detection - Static snapshots aren't enough. We show you how sentiment shifts over time, alerting you to emerging issues before they tank your ratings. For Product Hunt users: Get 50% off your first month with code PRODUCTHUNT and a 14 day free trial. We're a small team obsessed with helping businesses actually understand their customers. Would love your feedback on how we can make this even better! What's your biggest challenge with customer feedback?