Helpful to understand Customer Journey
Can't delegate viewings to team members within HotJar
Love HotJar! It's been pivotal for us to understand our customers, and learn how we can improve our product (SmarterQueue).
The only thing I wish it had was team member assignment within HotJar. As there are hundreds of viewings, as a manger it's a bit of an admin task to assign viewings to individuals. There maybe a way of doing this within HotJar that I've missed, but couldn't easily see it.
Great tool overall 👍🏽Emma Tiegan has used this product for one month.
Video recording of visitors, can easily share account with clients or add your team members as users.
Tracking code slows down page speed
I love using HotJar and have used it in conjunction with Google Analytics for years! I am able to gain so much insight from watching the recordings of people interacting with the site. This is something I would recommend to any digital marketing professional.Rebecca Goldsmith has used this product for one year.