I ve been building Answeriot for home-service shops (HVAC first, plumbing / electrical same problem).
The product is simple on purpose: if the business misses a call, the caller gets a text, we try to qualify the job, and it lands in an inbox so someone can take over. Not an AI receptionist that runs your company. Just the miss text lead job path.
I m launching here in a bit. The site and video are up. Live SMS is the last piece I m turning on.
I keep getting stuck on the same two things and I d rather hear it from people who ve sat in a shop, or sold to one: