Launching today

SmartChat AI Pro

Launching today

AI chatbot that answers your customers 24/7

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AI chatbot that answers your customers 24/7

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Add an AI-powered chatbot to your website in minutes. It learns your business from your own content, answers customer questions instantly, captures leads automatically, and hands off to a real person when needed — so you never miss a customer, day or night.

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Launch tags:SaaS•Artificial Intelligence•Bots

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ReplayAutonomous app testing for teams who ship at AI-speed

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Hunter

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Hey Product Hunt 👋 I built SmartChat AI Pro after noticing how many business websites have the same gap — a static contact form or an email address, and nothing else. If someone visits at 11pm with a question, they either leave or wait days for a reply. The idea was simple: let a business teach the chatbot about themselves (upload website content, PDFs, or just notes) and let it handle the instant answers, lead capture, and routine questions — while still handing off live to a real person the moment a conversation actually needs one. Free tier is available if you want to try it on your own site. Would genuinely love to hear what you think, and happy to answer anything about how it works under the hood.

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3d ago

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p/smartchat-ai-pro

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3d ago

Why I built an AI chatbot that hands off to a real person

Launching on Product Hunt this Tuesday, but wanted to start a conversation here first.

The thing I kept running into while building this: most AI chatbots either try to handle everything themselves (frustrating when they clearly can't) or route to a human way too early (defeats the purpose of having AI at all). I wanted SmartChat AI Pro to actually know when to hand off answer the routine stuff instantly, but recognize when a real person needs to step in, and make that handoff live and smooth instead of a dead end.

Curious how others think about this balance as a user, what makes you trust (or distrust) a chatbot on a website? Is it speed, honesty about limitations, something else?

Happy to answer anything about how the handoff logic works under the hood too.

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