We've been wrestling with this while building dolv. Some tasks feel safe to fully automate - updating a CRM field, drafting a post, scoring a lead. Others feel risky the moment they touch a customer, even if the AI got it right.
Our current rule of thumb: anything reversible and internal can run on its own. Anything customer-facing waits for a human to look at it first.
Curious how other builders (or teams using AI tools day to day) think about this. Do you have a clear line, or does it shift depending on the tool?
@nolan_vu Congrats🙌 to the team.. What is the single biggest feature or integration you’re planning to drop next on the roadmap?
@priya_kushwaha1 Thanks Priya!
The biggest thing on our roadmap right now is deeper cross-tool workflow automation. We're focused on helping users move from insights to action across CRM, analytics, ads, and content tools without constantly switching tabs.
The goal is simple: spend less time managing tools and more time making decisions.
Hey everyone, Darius here, one of the makers on dolv.
Nolan covered the what. I'll add the why behind one specific decision.
The approval gate was the most debated thing we built. Early feedback pushed us to make it optional or off by default.
We kept it on because we watched what actually happens when automation touches customer-facing channels without a clear pause point: it gets switched off entirely, and the work comes back to the person anyway.
The gate is not a safety net. It is the reason the rest of the product can run.
If you have questions about how the approval flow works in practice, or how we handle cases where steps partially complete, I'm here for it.
Scam AI
Congrats on the launch! Super cool product!
@neo_tiangratanakul thank you very much, hope that you guys can enjoy it