Glassdesk
The AI support agent that shows its work
9 followers
The AI support agent that shows its work
9 followers
Glassdesk answers Tier-1 support tickets inside your Gorgias helpdesk, using only your own help pages. Every answer carries the passage it came from and a confidence score; below the threshold it hands the ticket to a human instead of guessing. It starts in shadow mode — drafting internal notes on real tickets, sending nothing — so you watch it work before turning it on. Flat monthly pricing; the smaller plans hard-cap, the largest discloses its overage rate up front.
Free Options
Launch Team
Viktor.comAn AI coworker that actually does the work
Promoted
I'm Jeevan, solo founder who built Glassdesk because most AI support tools ask merchants to trust a black box with their customers. Glassdesk shows the exact help-page passage behind every answer plus a confidence score, and below the threshold it escalates to a human instead of guessing. It runs in shadow mode first: drafts on your real tickets, sends nothing, and you read a week of them before deciding. I publish the accuracy benchmarks — including the answers it refuses — at getglassdesk.com/guides/ai-deflection-rate-benchmarks. I'll be here all day; ask me anything, including what it's bad at. Total transparency is what we stand for.
Founding customer? The first 10 stores get FOUNDING10 — 50% off forever, in exchange for honest feedback and a review. Ask about it when you request early access.
https://getglassdesk.com/compare