Freight teams still manage RFQs, quotes, emails, customer context, and shipments across inboxes, spreadsheets, and generic CRMs. Navix AI brings it together in one AI-powered CRM built specifically for freight forwarders. Automate RFQ intake, email classification, pricing workflows, lead enrichment, and account management while keeping humans in control. Deploy in under 4 weeks and let AI handle up to 70% of inbound emails.
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Maker
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Thanks for checking out Navix AI.
Navix didn't start as a startup idea. It started as an internal problem.
Our team at Orient Cargo spent years watching commercial teams lose time jumping between Outlook, spreadsheets, pricing sheets, WhatsApp, and generic CRMs that never really understood how freight forwarding works. Every quote required copying information from emails, customer history lived in different places, and important context disappeared whenever people changed roles or conversations got buried.
We looked at the software already on the market, but most solutions were either generic CRMs with freight fields added or operational TMS platforms that weren't built for commercial teams.
So we started building our own.
Initially, we only wanted to automate RFQ intake. But as we worked alongside freight forwarders, we realized the real problem wasn't quoting—it was fragmented commercial workflows. That's why Navix evolved into an AI-powered commercial operating layer that connects emails, RFQs, pricing, customer relationships, and shipment context in one place.
One thing we were careful about from day one was keeping humans in control. AI is great at reading emails, extracting data, and drafting work, but pricing decisions and customer relationships still belong to experienced freight professionals.
After refining the platform with real users, we're now expanding access to freight forwarders, NVOCCs, customs brokers, and logistics companies beyond our own operation.
We're excited to hear what you think. We'd love your feedback, questions, or even your toughest criticism, it'll help shape where Navix goes next.
Thanks for stopping by!
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How does it actually handle the carrier rate sheets that come in all kinds of messy formats, and does it push clean data back into the TMS or just sit alongside it?
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Maker
@tuana1214594 Great question. Navix uses AI to ingest carrier rate sheets from emails, PDFs, Excel files, and other formats, then extracts and structures the pricing data into a standardized format for review. Once approved, the clean data can be synced with your TMS through integrations (such as CargoWise or Magaya) or used directly within Navix, depending on your existing workflow. The goal is to eliminate manual data entry while keeping you in control.
How does it actually handle the carrier rate sheets that come in all kinds of messy formats, and does it push clean data back into the TMS or just sit alongside it?
@tuana1214594 Great question. Navix uses AI to ingest carrier rate sheets from emails, PDFs, Excel files, and other formats, then extracts and structures the pricing data into a standardized format for review. Once approved, the clean data can be synced with your TMS through integrations (such as CargoWise or Magaya) or used directly within Navix, depending on your existing workflow. The goal is to eliminate manual data entry while keeping you in control.