Launching today

TickDoc

Launching today

The AI toolkit built for IT support technicians

1 follower

The AI toolkit built for IT support technicians

1 follower

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Knowledge base software

IT support technicians waste hours on documentation — KB articles, ticket creation, email replies, onboarding guides. TickDoc is an AI platform built for IT support teams at every level (L1, L2, L3). Paste your notes → Generate → Copy back into ServiceNow, Jira or BMC Helix. 4 modules live today. 7 more coming soon. Built by an IT support technician, for IT support technicians.

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Launch tags:Productivity•SaaS•Artificial Intelligence

Launch Team

Fathom 3.0 — AI meeting notes: now bot-free, in ChatGPT & Claude + more

AI meeting notes: now bot-free, in ChatGPT & Claude + more

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Maker

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Hey everyone! I'm Peonixo, the solo builder behind TickDoc. I spent years working in IT support L2 and watched L1 teams struggle every day with the same pain — creating tickets from messy call notes, writing KB articles nobody had time for, and sending unprofessional email replies because they were overloaded. So I built TickDoc — an AI platform that sits on top of your existing ticketing system (ServiceNow, Jira, BMC Helix) and handles all the documentation work instantly. 4 modules live today, 7 more coming soon for L2 and L3 teams. Would love to hear from anyone in IT support — what's your biggest documentation pain point?

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21h ago