Outscale.ai
AI-first QA & compliance agent for call centre supervisors
2 followers
AI-first QA & compliance agent for call centre supervisors
2 followers
The only real-time agent assist platform that guides call centre agents through mandatory scripts, handles complex objections, and automates QA for supervisors – compatible with any dialer or meeting platform.
Free Options
Launch Team / Built With
Hi PH community,
Over the last few months, we were building the best way for anyone running a calling operation whether in-house or as an agency to easily enable their agents to adhere to checklists and remain compliant and productive.
Whether you're running an outbound SDR function worried about if your reps are really being effective (aka asking the right discovery questions) or running a call centre in a regulated industry worrying about remaining compliant (aka doing their disclosures, not abusing etc.), we've got you covered.
What's better? No integration needed. We work as a desktop app directly taking the audio feed from your system.
You can signup for a free trial but in order to setup desktop apps correctly on Mac or Windows, I would highly recommend you book a demo by going to https://www.outscale.ai