Mango Mousse AI introduces the Cortex Platform, an AI system purpose-built for insurance operations. It helps carriers, MGAs, TPAs, and agencies handle insurance quotes, claims intake, and customer communication across voice, web, WhatsApp, email, and social channels. Instead of replacing existing systems, it works alongside them to reduce manual work, coordinate workflows, and keep teams focused on serving policyholders.

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Hi everyone - Rohit here, founder of Mango Mousse AI. Insurance operations are becoming more complex every year. Climate change is increasing the frequency of major events like hurricanes, wildfires, and large-scale storms. When these events occur, insurers often face sudden surges in property claims while still managing everyday operations like quoting, servicing policies, and customer communication. Many of these workflows still rely on manual coordination across emails, portals, phone calls, and multiple systems. We built the Cortex Platform to help insurance teams manage this complexity. It coordinates workflows like quoting, claims intake, and customer communication across channels such as voice, web, WhatsApp, email, and social, while working alongside existing systems. Catastrophe claim surges are a major use case, but the broader goal is to reduce operational friction across insurance workflows so teams can focus on serving policyholders. Would love feedback from others in insurance or tech - what operational challenges are you seeing today?