Hey Product Hunt 👋 I built SupportSyndicate after seeing how ecommerce brands were drowning in repetitive support tickets — especially order status, shipping questions, and returns. Most helpdesk tools still treat AI as a “bolt-on” feature. We designed SupportSyndicate differently: AI handles the repetitive 60–80% of tickets automatically, and it connects directly to Shopify to pull real order data instantly. That means: Customers get immediate order lookups without waiting. Teams don’t waste hours answering the same tracking questions. Businesses reduce support costs without hiring more agents. We also built usage-based pricing with hard limits. No surprise overages. No vague “contact sales” traps for basic functionality. Right now we support Web, Email, and WhatsApp, and we’re actively improving automation accuracy and workflows. I’d love honest feedback on: What’s your biggest frustration with current helpdesk tools? If you run ecommerce, what % of tickets are just order-related? What would stop you from switching from your current support stack? No sugarcoating needed — I want the tough feedback. Thanks for checking us out 🙏

SupportSyndicate

Automate customer support with AI — web, email, and WhatsApp

Automate customer support with AI — web, email, and WhatsApp