Alternative products to Talkdesk for Slack

5 alternative and related products to Talkdesk for Slack

Talkdesk for Slack

Reinvent your call center using Slack.

5 Alternatives to Talkdesk for Slack

Move your slack discussions to a group skype call

Around the web
Mashable
For all of its productivity superpowers, one feature Slack's communication platform lacks is voice and video calling features. Now Microsoft is using Slack to help change that. Microsoft introduced a new integration between Skype and Slack Thursday. The update allows Slack teams to initiate voice and video calls through Skype from within Slack threads.
The Next Web
Skype may have its own chat platform for businesses, but that doesn't mean Microsoft is ignoring the option to integrate its service onto other platforms. Today the company announced a preview of Skype integration for Slack to let teams quickly start a video of voice chat.
TechCrunch
It's been a big week for Skype . The company announced group calling on mobile, integration with Outlook mobile, and today it's rolling out to Slack, too. Available now in preview mode (meaning a beta release), the new Slack integration allows team members using Slack's real-time communication software a way to quickly start either a voice or video call from… See more
10 Alternatives to Skype for Slack

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

Recommendations
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
Around the web
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
10 Alternatives to Freshcaller

Convert incoming customer texts into Intercom conversation

Intercom via SMS is an integration for Intercom to let your customers or leads text you and your support agents can reply to them directly from Intercom as text message. Goal is to make customers happier and close more deals by offering personal attention to customers - at scale, without changing their behaviour and without losing any productivity

Around the web
JustCall
Cloud-based phone system for small businesses. Instant setup - no hardware or deskphones. Get international phone numbers in 58 countries. Integrates with Zendesk, Intercom, Zoho and more.
16 Alternatives to Intercom via SMS
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