Alternative products to Medium's Support Bot

4 alternative and related products to Medium's Support Bot

Medium's Support Bot

Get support with your Medium account from a bot

4 Alternatives to Medium's Support Bot
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Sangadjiprabowo
Chatbot could be utilized to automate business-to-client interactions such as for creating customer service application. Not every task could be handled by the bot though, but it could handle a lot of tasks before some of the more complex ones are delegated to human.
Medium
Last year, I saw from the Bot Framework Blog that they've announced a new Microsoft Cognitive Services called QnA Maker, and I thought of giving it a try. QnA Maker is a free, easy-to-use, REST API- and web-based service that trains AI to respond to users' questions in a more natural, conversational way.
2 Alternatives to QnA Maker by Microsoft

On average, Answer Bot instantly resolves 29% of your customers’ most common questions and reduces your customer response time by 44%. Your sales and support teams will be more efficient, and your customers’ more satisfied.

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Inside Intercom
Main illustration: Olenka Malarecka and Tim Gilligan Today we're launching Answer Bot, an intelligent bot that automatically and instantly resolves your customers' most common questions. It's a simple proposition: when customers ask a question in the Intercom Messenger, Answer Bot uses machine-learning to recognize the query and deliver the exact answer righ… See more
Forbes
In the fall of 2016 - before startups started adding artificial intelligence to every pitch, and before Bitcoin triggered a speculative frenzy and inspired a host of cryptocurrency entrepreneurs - chatbots were supposed to be the next big thing. Facebook had just announced Messenger, its chat platform that was supposed to transform how we worked and shopped.
4 Alternatives to Answer Bot by Intercom
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