9 Alternatives to Jane.ai

Intercom Educate

What a knowledge base should be–personal and intelligent

Web AppCSM ToolsCustomer communic...+ 1

1017 get it

Let customers help themselves with a smarter knowledge base.

Recommendations

Omer Molad- Co-founder and CEO @ Vervoe

One of Intercom's modules is Educate, which lets you create an FAQ / help section that learns over time.

Malin Andersson- Founder Konvai.com & Worldsmarathons.com

A bit pricy, but very well structured and easy to use.

Jeroen Corthout ☕- Co-Founder Salesflare

Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...

Around the web

Intercom

With Intercom Educate, you can create content and answer people's simple questions faster. When a customer asks a question in the Messenger, Operator will suggest relevant articles to help answer it. You can also see how your content is performing, exactly how it can be improved, and what to write next.

Upscope

There are three different ways Intercom Educate is useful Customers can search through articles and find answers themselves. Live chat agents can insert articles into conversations to answer questions. It's SEO friendly and helps bring new users to the site.

Inside Intercom

Up to now Intercom has focused on making personal, relevant conversations the cornerstone of great support. But often the best route to an answer is through the customer helping themselves. It's better for everyone: your customers get the quick, easy answers they need and your team can concentrate instead on questions that are hard to resolve.

17 Alternatives to Intercom Educate

Operator by Intercom

The bot for better customer experiences

MessagingCustomer communic...Bots+ 1

1080 get it

Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.

Around the web

TechRepublic

You've probably seen one of Intercom's products before when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages. The company recently launched Operator, which brings a "bot with manners" into customer support conversations. It's part of Intercom's suite of software that helps businesses respond, e… See more

Inside Intercom

At Intercom we have always been very opinionated about bots and what they can and can't do. Today we're launching our very own bot, Operator. Operator is a simple, smart bot that augments many of the tasks you do today with Intercom. By taking over the mundane work (e.g.

CNBC

Josh Edelson | Getty Images The technology industry is infatuated with automated software programs powered by artificial intelligence. Alphabet's YouTube is using bots to recommend music videos, Amazon's are recommending online purchases and Facebook's are making it easier for businesses to communicate with users of its Messenger app.

15 Alternatives to Operator by Intercom

DriftBot

A chatbot for your knowledge base

MessagingSaaSBots+ 1

556 get it

17 Alternatives to DriftBot

Faqbot 2.0

Chatbot for FAQ, sales and lead generation automation 🤖

MessagingBots

504 get it

We turn your FAQ page into a chatbot in minutes. Build your own chatbot with custom conversation flow for customer support, sales or lead generation purposes.

Around the web

Medium

FAQ automation is about automating FAQ online. Faqbot take existing FAQ content and transform it into a chatbot. Companies copy and paste the url of their FAQ page into our system. We transform this into a chatbot. A FAQ database is created and a machine learning engine is added.

Tech.eu

French teenager Mathis André had been tinkering around building websites when he dropped out of school at the age of 16 before eventually becoming interested in bots, the software which has exhibited a lot of promise in areas like customer service and e-commerce.

12 Alternatives to Faqbot 2.0