Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.
Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue 💰 from your existing customer base.
Automatically collect and unify all your customer data no matter where it lives. Whether you have touchpoints stored in Salesforce, Marketo, Stripe, Mailchimp, Sendgrid, or anywhere else, Heap makes insights across the end-to-end customer journey easy.