Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.
a complete customer feedback system that you can feed into your day-to-day product decisions.
CustomerJet is a new tool for ecommerce that reduces cart abandonment on your store. It records users’ behaviour on your commerce store just before they message you on live chat. You can watch the videos and understand issues instantly. CustomerJet lets you help your customers better and increase your store’s sales.