Alternative products to Hotline

Hotline

In-app chat,real-time engagement & self-service for your app

14 alternative and related products to Hotline

The Business Messenger by Intercom

More than just chat. Intercom's new app platform.

Meet the all-new Intercom Messenger – the only Business Messenger built for more than just chat. Accelerate growth across the customer lifecycle with a new customizable home screen, a growing library of Messenger apps, and a truly extensible platform.

Intercom
Join Intercom's Paul Adams (VP of Product) and Brian Donohue (Director of Product Management) as they unveil an exciting product announcement. You don't want to miss this.
VentureBeat
Messaging apps are now used more than any other type of app. This means launching a messaging app on any platform could be seen as either a significant opportunity or an overly competitive nightmare. That isn't stopping Intercom, which today launched its new messenger - an open platform that lets businesses develop applications within the product.
Inside Intercom
We're releasing the biggest ever update to our Messenger. We've completely rethought how a messenger for business should work - it goes way beyond chat, to include a new home screen and Messenger Apps, giving your business the most advanced tools to communicate with customers and leads
10 Alternatives to The Business Messenger by Intercom

Pure Chat - Free Live Chat

Free full-featured live chat with unlimited users & chats

Pure Chat is a free, full-featured live chat tool that enables businesses to instantly connect with their website visitors in the moments that matter most.

The Next Web
As a (failed) entrepreneur I can personally tell you that one of the biggest hardships me and my team faced was financial woes for things we needed around the office and online. Everything seemed to cost money - money that we didn't have. Sure, there were some free programs we were able to use to ...
Siftery
From its inception, Pure Chat was developed with entrepreneurs and small to mid-sized teams in mind. Pure Chat now serves over 14,000 customers in 100+ countries and now conducts over 500,000 live chats every month.
G2 Crowd
Arizona is big. Not Texas big, obviously; more like sixth-biggest state big. But Arizona can feel pretty empty, almost deserted you might say; only about 7 million people live there. And though the vast majority of the state may be desert, Arizona is home to oases full of tech innovation.
15 Alternatives to Pure Chat - Free Live Chat

The Freshdesk Mint Experience

The biggest product and visual update to Freshdesk

Freshdesk Mint is the biggest product and visual update to Freshworks Inc.'s popular customer support software, Freshdesk, to date. Freshdesk Mint is engineered to ensure a faster, more intuitive customer support experience for businesses and their customers by simplifying customer interactions for agents and enabling faster issue resolution.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk is an easy-to-use multi-channel support tool that comes with a great phone channel feature. It should work in the way that you've described. It has a free 30-day trial, so I'd suggest giving it a spin.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshdesk for all your customer support needs.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
I think Freshdesk, especially with the refreshed mint UI makes a great case for itself. The product is quite a bit cheaper than Zendesk, has a wonderful support team and a great set of features.
5 Alternatives to The Freshdesk Mint Experience

Sherlock 2.0

Powerful user engagement scoring for SaaS businesses.

User engagement is the lifeblood of any SaaS business, but there is really no easy way to quantify it. Sherlock allows all SaaS businesses to (a) score the engagement of their users, accounts and segments; and (b) ship that score to all their important operational tools.

6 Alternatives to Sherlock 2.0

Assistant by GoSquared

Live chat, lead capture, and feedback in one widget.

Assistant by GoSquared is the intelligent widget for your website that helps you convert visitors into leads and customers.

GoSquared Blog
Today, we're incredibly excited to announce GoSquared Assistant - the scalable way to engage and convert visitors on your website. A helping hand for your visitors, users, and customers Modern, friendly, personal live chat for your visitors and customers When you run a shop in the physical world, you don't leave it empty without any ...
6 Alternatives to Assistant by GoSquared

Freshdesk

Everything you need to deliver exceptional customer support.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Hey Gian! I think something like Freshdesk might be really really useful. It has a robust ticketing system, comes with built-in phone and email. It is a fairly lightweight tool, and it suits your requirements to the T. The support team is always available, and there's a 30-day free trial as well. I'd suggest you take it for a spin.
Kesava Mandiga- Curious cat. Writer. Explorer.
Freshdesk offers a great core CRM tool with add-ons that help manage projects, tasks and more.
Arun Sathiya- Happiness Engineer, Automattic
Freshdesk has changed how I do customer support. It's free for unlimited agents and has a robust set of features that make customer support very easy. Disclosure: I work with Freshworks Inc, the company that makes Freshdesk.
Siftery
When one thinks of customer support, irate customers and hassled service support staff come to your mind. And with the advent of social media, the challenges for companies have multiplied. Girish saw the opportunity to offer a solution, and thus was born Freshdesk.
8 Alternatives to Freshdesk

What is the best chat support system for a native iOS app?

Irakli AgladzeCEO @ Combine
Hotline - In-app chat,real-time engagement & self-service for your app
"Made by the folks at Freshdesk, Hotline is a real-time in-app customer engagement service for mobile. It offers integrations with major sup… See more
Zendesk 3.0 - Software for better customer relationships
"A popular CRM tool, Zendesk also offers SDKs to bake in-app chat support into any iOS and Android app. More details for you here... https:/… See more
Intercom for iOS - Communicate personally with every single customer
"I've had nothing short of excellent experiences as a user of apps that have Intercom messaging support built in"

What's the best in app chat service for ios?

OdedCEO of MDacne
Hotline - In-app chat,real-time engagement & self-service for your app
"Pretty good, but still lacking important features such as support agents profile pictures."
Intercom Conversations - View, manage, and respond to customer conversations
"Great app, part of the Intercom Suite"
Helpshift - All-in-one mobile in-app CRM to increase retention.
"Supports In-app FAQ in addition to chat"
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