Zoltan Nagy

About

I am working as a Cloud Service Delivery manager as part of the Customer Success Team within Oracle. As a Cloud Service Delivery Manager, I am passionate about delivering high-quality cloud-based services and working collaboratively with teams and customers to ensure success. I am also responsible for managing relationships with customers, addressing any issues or concerns they may have, and ensuring customer satisfaction. My skills, experience, and dedication make me well-suited for a Cloud Service Delivery Manager position working with SaaS, and I look forward to leveraging my expertise to help drive the success of any organization I work with.

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5d ago

How to validate feature requests using member intent instead of raw upvotes

We built our product roadmap based entirely on the features with the highest upvotes on our public feedback board. We ended up building things nobody actually used long-term.

We shifted from tracking raw upvote counts to analyzing who was asking and whether they had actively tried workaround solutions before requesting a new feature.

Filtering requests by user behavior and intent saved us from chasing loud anomalies.

How do you separate loud feature requests from actual core user needs?

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