On the day I registered, I left a support message via the chat on the website - August 16. I was never able to use the app.
Today, on August 25th, I went to check on my question. Imagine my surprise when I saw that no one answered the question, even though it was listed as read.
I don't see the point in paying for a service that isn't ready to help the user at the time of onboarding. Do they have so many users that it can be ignored? Or will no one answer me after the payment?
What needs improvement
customer support issues (2)
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