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Yousef Hatemstarted a discussion
How do you actually figure out why users churn? I built a small tool to test this
Hey everyone, I’ve been thinking a lot about churn lately and realized something uncomfortable: most teams say they track churn, but very few actually understand why users leave in a structured, actionable way. so, I built a small MVP called Churnalysis to test the idea. The concept is simple: collect cancellation feedback in a structured way run short AI-powered exit interviews analyze...