used
Beware, they charged me after cancellation and still no refund!
I canceled my account, yet they still charged my card. I was told I would receive a refund within 10–14 days, but it’s been much longer, and I haven’t received anything. Every time I contact support, I get a different person with a different excuse. This feels like a scam. Completely unprofessional and disappointing experience!!!!
What needs improvement
poor customer support (9)subscription issues (11)unauthorized charges (8)scam allegations (8)refund delays (9)
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