williamwickey

We're all aware that generative AI has the potential to radically transform work in the long term, but in the short term, AI-enabled tools can enhance productivity for Customer Success teams today. Small productivity gains and improvements to customer experience add up to a big impact. Increased productivity isn't always about grand new systems. Sometimes (maybe often times), it's about doing...

This is a really enjoyable, light read from Neil Pasricha. I learned a little bit, picked up a few helpful life hacks, but more importantly, this book made me smile - not something I can always say for other books in the genre. Neil's inclination to see the good all around us is contagious.