Williem Williem

Image Handling lets AskYura’s AI understand images inside chat, screenshots, product photos, and proof of payment, so it can respond with accurate, helpful answers immediately. By understanding screenshots and images, the AI reduces back-and-forth, responds more accurately, and helps users get to resolution faster, with less frustration on both sides. We built Image Handling to make AI support feel more human and more practical.

With Notify Human Agent, AskYura automatically alerts a human agent when a conversation needs manual attention, and includes a clear, AI-generated reason for the handover. Agents instantly understand the context and can take over smoothly, without users repeating themselves. We built this feature because AI support shouldn’t replace humans, it should know when to step aside.

Your AI agent can now analyze incoming messages and assign the right labels in real time, so conversations are automatically organized and ready for routing, reporting, or automation. Auto labeling keeps everything organized in real time, removes repetitive work for agents, improves routing and reporting accuracy, and helps teams instantly see patterns and recurring issues. This saves time, reduces human error, and keeps your inbox structured as volume grows.

AskYura is a next-generation conversational AI platform that automates complex business processes using plain-English setup and a no-code workflow builder. Designed for customer support and operations, it handles multi-step tasks such as checking order status or processing refunds via API, including integrations with popular tools like n8n. This dramatically reduces operational costs and complexity, with go-live measured in hours, not months.