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WatBox is a Salesforce‑native platform that embeds WhatsApp, SMS, and CTI calling into Salesforce, letting sales and support teams manage customer conversations, campaigns, and automation directly inside their Salesforce CRM with full context and history.
We bridge the gap to WhatsApp, SMS, and Voice without your data ever leaving your Salesforce CRM. Compatible with standard and custom objects, our platform supports Omni-Channel and Queues right out of the box.
WatBoxWhatsApp + Salesforce, unified CRM messaging powered by AI
Anu Thangarajleft a comment
We first launched WatBox back in 2021, and since then we’ve been refining it hand‑in‑hand with real Salesforce teams across sales, support, and marketing. Over the past few years, those customers have helped us turn WatBox into a robust native WhatsApp integration for Salesforce that keeps every conversation inside your CRM where it belongs.​ Today, we’re excited to bring that battle‑tested...
WatBoxWhatsApp + Salesforce, unified CRM messaging powered by AI