Vivek M Agarwal

As on average people change their jobs in 2 -3 years, the utility of this Health App company is debatable. They can take help of their term to literally reject any claim. May be most the great reviews are from their own staff. My personal experience with Onsurity: I joined a new company. I was onboarded to the Onsurity App. In around 40 days my mom experienced sharp pain in abdomen & she was recommended immeidate surgery. Guess what? The claim was rejected. They made me read their terms and conditions that "Pre-existing disease for each Team Member and their family is covered under the group health insurance, after 4 years from the date of enrolment." Fact: - It was not a pre-existing disease at all - I requested them to get in touch with our past insurers (another healthcare app) that in 4 years, never ever any related issue/claim was raised. - In the doctor report, obviously we mentioned that she was having mild stomach ache and occasional irregular bleeding since past few weeks. Is this a valid reason to reject the claim? I had a very very bad experience with them. Their logic were not just illogical but immoral. They were trying to take an unfair advantage of my situation. It was not that my parents got covered for the first time. Prior to Onsurity, they were covered by the policy provided by my past company. The real utility of these corporate plans needs a detailed discussion on a public forums.