Virginia Hutauruk

This is the worst “bank” I’ve dealt with. I used it for client payments and one day with no notice my client told me they’re unable to pay because the account is closed. I log in and nothing from Mercury. Contacted their CS and they said “oh your account went into compliance review and is restricted. We need XYZ documents to verify.” What kind of legitimate business does notify customers when they restrict accounts?! Anyway it’s been days and they are still “reviewing.” They don’t answer my questions and just send some copy paste responses. Please save your time and energy and sign up for another bank!!