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vinaybhagatleft a comment
In terms of design decisions, there are a few important ones to share: Eliciting High Quality Reviews 1) Emphasis on structured content - most reviews sites (esp. in B2C) are unstructured. We felt that a business review needed to have structure, both to elicit higher quality/ more considered responses from reviewers, and secondly to make the information easier to scan and compare. 2) We have...

TrustRadiusProduct reviews for business software
vinaybhagatleft a comment
There's a review by a user at Vodaphone on our site: https://www.trustradius.com/reviews/brand-embassy-2013-11-19-09-24-06

BrandEmbassySocial customer service software built to scale
vinaybhagatleft a comment
Thanks Ryan. The intrinsic motivations are as follows: 1) Pay it forward - a desire to share important experiences both positive and negative (we hear a lot "I wish I knew then what I know now") 2) Quid pro quo - they have benefitted from using the site and return the favor 3) Because they are asked - most often by us, sometimes by colleagues, vendors - 87% of our reviews are sourced...

TrustRadiusProduct reviews for business software
vinaybhagatleft a comment
Andy - thanks so much for the mention. We launched in May and are still rapidly evolving our service. I welcome any feedback from the Product Hunt community.

TrustRadiusProduct reviews for business software
