Arbiter is an MCP-native AI agent that triages IT tickets and decides to auto-resolve or escalate based on trust scores and hard-coded risk keywords (security, billing, and production) that force human review. Unlike Jira-Slack integrations that just move data, Arbiter makes decisions. Built with vendor-agnostic interfaces where Jira, Slack, and Groq are reference implementations, not dependencies. Apache 2.0, open for contributors.
