Austin Knight

Good retention starts with defining what indicates churn in your app, building features against those churn points, and finding helpful ways to re-engage users and bring them back into the app. In this episode, we get serious about uncovering the best ways to do exactly that. If you have any questions about retention, churn, or re-engagement, fire away! We've all worked on different SaaS...

The ways that we work are changing, and there's some super compelling data around how and why that's happening. More candidates are expressing that the ability (or inability) to work remote weighs heavily on their job decisions. More companies are finding that they can hire better talent, keep employees happier, and save massive operation costs by adopting remote work. But making this...

Hey everyone! We had a great time talking with Dr. David Darmanin, live at INBOUND this year. We discussed the relationship between design and conversion (and whether one more important than the other), if it's possible to quantify the aesthetics of a design, and ways to obtain actionable analytics. They're some difficult problems, and ultimately we ended up rethinking everything we’ve ever...

I really had an awesome time talking with Jason about approaching design with humility & open-mindedness, learning from failure, focusing on culture & hiring the right people, and the future of UX. I'll be around if anyone has questions about the episode. And if you haven't subscribed to User Defenders yet, you should. Jason is such a great guy - he brings on awesome guests, asks...