Prashanth

I do a mix of the following: 1. I set a goal for every hour of scheduled work. This ensures that I know where I'm headed, and whether it's going to be a long day. 2. There are two "shifts" earmarked everyday for scheduled calls, and I avoid scheduled calls outside of those shift timings. One is in the (IST) morning/noon and the other is in the (IST) late evening. Those two bands typically...