me and my co-founder are building an AI agent because at our last startup we just couldn t keep up with support.

we tried every chatbot out there. they all felt robotic. customers hated it.

hiring more people was too slow + too $$$

so we put together this ai chatbot (think intercom fin but deeper) that trains on your old tickets, learns your tone, doesn t hallucinate, and can actually answer stuff like a real support rep.

Customer support as we know it is fundamentally reactive. Users get stuck because of an unclear product flow or out of date help docs, submit tickets, wait for responses, and hope someone understands the context of their problem. Meanwhile, support teams spend their days answering the same questions over and over, never getting ahead of the real problems.