Travelite360

We used to love Adalo for its ease of use and ability to publish to app stores, but after 3 years of waiting to see more updates and changes while paying, we realize it may be time to move on for the following reasons: 1. Poor customer service and tech support - Cold and unappreciative, if you can get a response out of them at all. They treat their users like just another statistic on their monthly reports, rather than actual humans. 2. Unfair pricing - Adalo is coercing their users into signing up for their new plan even before their pre-paid legacy plans have expired. Adalo refused to refund us the unused portion (75%) of our legacy plan and locked us out of our workspace before our plan expired so that we cannot access our own IP. We have had to report them to Consumer Protection Agencies as a result of these hostile measures by Adalo. 3. Unfixable, unidentifiable bugs - You can't use a debugger, and even after spending thousands on hiring an Adalo expert to help, new issues would arise on portions of the app that did not have any issues before. Very disappointed with how Adalo is treating its early adopters, who once used to be evangelists for them. We regret having been their early supporters and paid anything to use their platform at all.