Tom Nick's profile on Product Hunt

About

Bringing different teams and responsibilities together requires patience, structure and a clear understanding of priorities. I working around technology projects, coordinating activities, and finding ways to keep complex work moving in the right direction. I'm also interested in how modern organizations approach planning and execution.

Forums

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1d ago

How do you know if your free tier is too generous without killing top-of-funnel growth?

In the beginning, offering a generous free plan felt like the smartest way to build word-of-mouth momentum. It worked for getting signups, but over time, our active user base grew while paid conversions completely flatlined.

The hardest realization was that our power users were happily running their entire daily workflow on the free plan without ever hitting a wall. Every time we considered tightening the limits, we worried about triggering backlash or tanking organic sharing.