TJ Biddle

I needed to go out of my way to leave a review for Fastmail. Email is one of those things that, like most people, I use every single day. I operate multiple domains and multiple businesses out of my Fastmail account, and have my team setup with their user accounts as well. So this is a crucial service that I absolutely take for granted every single day. Not only does it have all the features that I need and want at the moment, but their support if f'ing incredible! It's Saturday morning and I had a concern I needed to bring up, yet I still received a response in less than an hour. The response was incredibly informative, helpful, catered to my specific situation, and again - fast! And this is by no means the first time I've dealt with their support - every time I have, it's been the same. When it's needed to be escalated, they've done so - and it's still been handled quickly. Any time they've needed to investigate, they've shown they have proper security measures in place for their own employees. Super happy! Thank you Fastmail!