Tim Berman

I’ve been a front customer most of this year. We use it exclusively as a Sales channel aggregator, and it is extremely powerful. We do 2-way SMS across numerous numbers, live chat, and multiple Facebook inboxes, and Twitter. This tool has brought us closer to our customers than any other tool on the market. Only other issue is that contacts are not able to sync with other tools yet, but with...

It is pretty plug and play. I have deep integrations set up in mere minutes with this tool. Imagine two columns of contact fields, and a drop-down for each field. Once you've worked out your mapping, it's smooth sailing, and updates are nearly instant. I am a heavy user of SMS, though, and really need it to sync these contacts into an SMS automation tool for nuturing. A Twilio integration would...