Keith Frankel

Keith Frankel

Customer Success Sidekick by Parative
The guy from that thing.
92 points

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Maker History

Forums

Keith Frankel

5yr ago

Parlor's New Announcement & Feedback Hub - A free in-product hub for announcements, feedback & support.

Share product updates, collect user feedback, and integrate 3rd party tools (such as live chat or an FAQ) so users have everything in one place inside your product. It’s also entirely brandable, so users won’t know the difference between our product and yours.
Keith Frankel

4yr ago

Guide: Thx for the Feedback!.. Now what? - A free guide for what to do after you collect user feedback

In this free, ungated 20-page guide from Parlor.io, we explore what comes after you’ve collected user feedback. Learn how to organize users’ needs into a scalable and actionable ontology, as well as how to accurately measure the business impact of those needs.
Keith Frankel

4yr ago

Closing the User Feedback Loop - 10 rules for communicating with customers about their needs

In this free, ungated guide from Parlor.io, we explore 10 lessons for better customer communication which you can adopt in your own feedback process. Learn how to manage users’ expectations while providing scalable transparency across the entire feedback loop.
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