Hi guys, what are some useful tips to ensure action-items discussed in a meeting get followed-through, and not just forgotten?

Hi! Reading the research from 2017 (https://www.pewresearch.org/inte...) I found out that smartphone ownership among US older adults had jumped from 18% to 42% since 2013. Assuming it has been growing since I think there are not that many apps that are customized for these people. What do you think about that?