I've been fixing UX for successful products and honestly - the mess is part of why they succeeded
Uncomfortable pattern I keep seeing: the products with the worst UX debt are usually the ones that found product-market fit fastest. They ignored "best practices," shipped ugly-but-functional features, and got users anyway. Then they scale and everything breaks. That's when they hire me. But I've started wondering - did the rough UX actually HELP early on? Not despite being "bad" but because it...
I fix the UX debt that's killing your SaaS (and you keep pretending doesn't exist)
Hey PH. I'm Tanya - I design the stuff in SaaS products that's already broken and causing support tickets. Work with scaling teams (Deutsche Telekom, IQVIA, others) when products outgrow their original UX. Recently wrote on HackerNoon about why SaaS pricing pages fail. It got featured as a Top Story, which apparently means I should stop lurking here and actually contribute something useful....