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ARIA revolutionizes IT Service Management with conversational AI, context-sensitive canvas, and 3D knowledge graphs. No more endless menus. ANd the best: AI Agent who are using a cognitiv approach with bayesian and Keppler-tregoe

ARIAITSM Helpdesk Bayesian Keppler-Tregoe AI Servicedesk
Sven Andreasleft a comment
Why AI Agents Won't Save ITSM (And What Will) Every ITSM vendor now has an "AI agent." Most are solving the wrong problem. They're adding conversational interfaces to the same old workflows – chatbots in front of the same forms. That's not innovation. That's automation of dysfunction. The Real Problem Is Cognitive, Not Conversational When an incident occurs, your team must assess what's wrong,...

ARIAITSM Helpdesk Bayesian Keppler-Tregoe AI Servicedesk
