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Fin Analytics fills the gap in Intercom's native reporting — giving support managers the data that Fin doesn't surface on its own.
Topic-level failure breakdown, KB gap detection, performance trends over time, and weekly digests — so you know exactly where Fin is struggling, what to fix, and whether your changes are working.
Built for CX ops teams who want to improve Fin, not just report on it.
Fin AnalyticsTopic-level analytics and insights for Intercom Fin AI
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Fin Analytics fills the gap in Intercom's native reporting — giving support managers topic-level failure analysis, KB gap detection, and performance trends that Intercom doesn't surface on its own. Early access is open at asyncquery.dev/fin. Happy to answer any questions!
Fin AnalyticsTopic-level analytics and insights for Intercom Fin AI