Suhail Joo

Suhail Joo

Founder @ Pullse AI
3 points

About

I started on the frontlines of Customer Support—taking calls, fixing escalations, and learning what it really takes to earn trust. Across roles in SaaS, finance, and telecom, I kept seeing the same thing: teams were solving faster, but not better. That’s why I built Pullse—to help CX teams automate the repetitive, surface real-time insights, and stay focused on the conversations that actually build trust. Today, I’m building a platform that makes support less reactive, more human, and radically scalable. If this mission resonates, let’s connect. 📩 suhail@pullse.ai

Badges

Tastemaker
Tastemaker
Gone streaking
Gone streaking
Gone streaking 5
Gone streaking 5

Maker History

  • Pullse
    PullseThe execution-first support platform. Humans + AI together.
    Nov 2025
  • 🎉
    Joined Product HuntJune 1st, 2023

Forums

Suhail Joo

2mo ago

Pullse - The execution-first support platform. Humans + AI together.

Legacy helpdesks are for talking; Pullse is for doing. Agentic Chatbots handle L1/L2 tickets autonomously, while Copilots empower humans to resolve complex L3 issues. Unified inbox, cross-stack execution, and Auto QA built-in.
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