Pablo Rafael González Mendez

I made the mistake of buying a license through AppSumo (not PitchGround, but thanks for the confusion anyway). The product? Solid. The support and management? A complete dumpster fire. I was offered “unlimited seats” — emphasis on unlimited, not 500, not 20, not ‘write to us every time you want one like you’re begging for favors.’ When I tried to use the offer (you know, the one YOU made me directly), suddenly nobody could find my payment, there were “technical issues,” and I had to send a small novel’s worth of screenshots just to be treated like a real customer. After dozens of emails, inconsistent terms, and seat limits that changed like the weather, I’m still unable to issue even ONE license to someone else — two years later. And now you’re telling me I accepted some PitchGround terms I never even saw? Yes, the software works. But the experience of dealing with your team has been so miserable, I wouldn’t wish it on my worst enemy. I requested a refund — not because the product sucks, but because I never want to have to contact your support team again in my life.