used
Signed up for the free trial - it auto hooked up all my Meta ads accounts and unknowingly charged me 10x the monthly subscription cost immediately after the 7 day free trial lapsed.
I hadn't used the product and asked customer support to consider a refund request - as I hadn't used a single tool within it and deemed none of the features from initial scope to be value adding enough on Meta.
The support team was incredibly rude and denied my refund - they were super unprofessional and abrupt with their comms.
Stay away from this platform - they need to be reported for an investigation into distrustful SaaS practices. Do not buy!
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