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AI Task Management is a new Zendesk app that uses AI to recognize action items mentioned in Zendesk ticket comments. These tasks can be assigned and given due dates. Agents can see and update them from the ticket sidebar and ticket views interfaces.
AI Task ManagementA new Zendesk marketplace app for task management.
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Why We Built This Our team wanted to track what action items we were each responsible for—not just tickets. We tried several project management platforms but abandoned them because updating both tickets AND tasks created more work than it was worth. That's why we built AI Task Management- to provide task management for Zendesk teams without requiring double entry. How It Works AI Task...
AI Task ManagementA new Zendesk marketplace app for task management.